Effective August 23, 2026
Who we are
NB Console is provided by KW Software LLC. This policy explains how the NB Console iOS app and this website handle information.
How the app works
NB Console is a client for NetBox servers configured by you or your organization. Requests go directly from your iPhone to the selected HTTPS server. KW Software LLC does not proxy those requests and cannot access the token, server response, or infrastructure records.
Information stored on your device
NetBox server details
Server names and addresses are stored in the app's private local database. Recently viewed object identifiers are stored separately for each workspace. Bookmarks are records on your configured NetBox server; normalized Bookmark reads may also appear in the local query cache.
Credentials
NetBox API tokens are stored through the iOS Keychain using device-only protection. They are available to NB Console only while the device is unlocked and are not configured to migrate to another device through backup restoration.
Cached server data
Successful supported reads may be cached in the app's private on-device storage so revisited screens can show saved data before refreshing. Attachment previews use short-lived files in the app's private cache and are removed when the preview closes or the active workspace changes. Attachment drafts and transient errors remain in memory. Recent search text stays only in memory for the active workspace; recognized credential and server URL shapes are not retained.
Device backups
iOS may include saved NetBox server details, recents, and cached reads in device backups according to your backup settings. A backup made before you remove data from NB Console may retain that non-credential app data and restore it later. API tokens use separate device-only Keychain protection and are not configured to migrate to another device through backup restoration.
Images and camera
Camera and system photo-picker access occurs only after you choose an image-attachment creation or image-replacement action. A selected image is prepared locally and sent only to the site, rack, or device and NetBox server you review before upload or replacement. Editing metadata keeps the existing target, and deletion requires separate confirmation.
Purchases
Apple processes payments, subscriptions, free-trial eligibility, renewals, cancellations, and refunds. RevenueCat receives an anonymous app purchase identifier, Apple transaction and entitlement information, and limited technical information needed to operate the service, such as device type, operating system, locale, and currency, so NB Console can determine whether NB Console Pro is active. RevenueCat automatic device-identifier collection and diagnostics are disabled. NB Console does not send RevenueCat your NetBox token, server address, infrastructure records, screenshots, or cached NetBox data.
Information we collect
We do not collect app analytics, behavioral events, advertising identifiers, crash reports, performance traces, session recordings, NetBox requests, diagnostics, remote logs, credentials, server addresses, infrastructure records, screenshots, or cached data from the app.
If you contact support, we receive the information you choose to send, such as your email address and message. Do not send API tokens, server URLs, infrastructure records, or screenshots containing customer data. We use support messages only to respond and maintain necessary business records.
Your NetBox operator
Your NetBox server is operated by you or another organization. That operator controls its authentication, authorization, audit logging, retention, and other data practices. Those practices are not controlled by NB Console and may be governed by separate privacy, security, or employment policies.
Website
This static website does not use cookies, analytics, advertising, tracking pixels, client-side scripts, or remote fonts. Your hosting and network providers may process ordinary request data needed to deliver the page under their own policies.
Retention and deletion
Local app data remains in the installed app until you remove a NetBox server, clear applicable app data, or delete the app. Removing a NetBox server removes its saved token, metadata, cached reads, and recents from the installed copy of NB Console; it does not erase a device backup created earlier. Bookmarks and other records remain in NetBox until you change them there or through NB Console. Support correspondence is retained only as reasonably needed to answer the request, operate the business, and meet legal obligations. You may request deletion of support correspondence by contacting us.
Children
NB Console is a professional infrastructure tool and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes
We may update this policy when NB Console's features or legal obligations change. The effective date above identifies the current version.
Contact
Questions or deletion requests can be sent to KW Software LLC at contact@khalidwar.com.